Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: April 14, 2026
Effective Date: April 14, 2026

1. Introduction

PrestigeWriters ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you use our platform as a freelance writer.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our platform:

  • Full name and contact details (email address, phone number)
  • Professional information (occupation, expertise areas, bio)
  • Curriculum vitae or resume
  • Payment information (bank account or mobile money details)
  • Identity verification information

2.2 Usage Information

We automatically collect information about your use of the platform:

  • Log data (IP address, browser type, access times)
  • Device information (operating system, device identifiers)
  • Platform activity (orders claimed, submissions, earnings)
  • Communication records with clients and support

2.3 Authentication Information

We use Auth0 for authentication services. This involves sharing your email and login credentials with Auth0's secure authentication platform.

3. How We Use Your Information

Purpose Information Used
Account management Name, email, phone, authentication data
Payment processing Bank details, mobile money info, earnings history
Quality assurance Work submissions, client feedback, ratings
Platform security Log data, device information, activity patterns
Communication Email, phone number for support and updates

4. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

4.1 Service Providers

We engage trusted third-party services for:

  • Auth0: Authentication and identity verification
  • Supabase: Secure file storage for CVs and documents
  • Payment processors: Processing withdrawals and payments
  • Email services: Sending platform notifications

4.2 Legal Requirements

We may disclose information when required by law, court order, or governmental authority.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure database storage with access controls
  • Regular security assessments and monitoring
  • Restricted staff access to personal information

However, no internet transmission is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we may retain certain information for:

  • Legal compliance and audit requirements (typically 7 years)
  • Fraud prevention and security purposes
  • Resolving disputes and enforcing agreements

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Portability: Receive your data in a structured format
  • Objection: Object to certain data processing activities

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and login status
  • Remember your preferences (such as theme settings)
  • Analyze platform usage and improve our services

You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses with our service providers.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. The "Last Updated" date at the top indicates when the policy was most recently revised.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at: